Business Development Manager – Border Automation, Eastern USA

PURPOSE:

The Business Development Manager serves as a global single point of accountability to a large number of small accounts for Border Automation solutions in the Americas.

The Business Development Manager for Border Automation develops new business and expands sales coverage for emerging and existing small accounts specific to the US CBP APC program, in addition to ABCGates and ABCKiosks projects in the Americas (NAM, LAC).

He/She manages the overall relationships with clients at all possible level and ensures along the regional sales management team customer loyalty and satisfaction.

KEY RESPONSIBILITIES

  • Promoting the value and benefits of the Clients Border Automation Products & Services Portfolio through appropriate engagement of Solutions Designers and Product Managers when necessary

  • Developing & leading sales strategy in coordination with the regional sales management for all the small accounts

  • Managing a large number of small accounts and be responsible for all related sales and growth

  • Managing accounts with size of less than a million USD each in yearly revenue, achieving or exceeding Sales targets for all the small accounts

  • Prime Sales from prospecting to closing including obtaining the necessary internal approvals

  • Managing Client's relationships. Monitoring overall Customer Satisfaction and intervening on demand in issue resolution or in case of crisis

  • Developing and understanding the customer's requirements, business environment and strategy to ensure significantly higher revenues, accrued with increased customer satisfaction

  • Identifying competition and competitive actions within the assigned accounts and communicating information to Marketing. Taking actions to reinforce Clients presence

  • Help assessing in the filtering of leads, assess the viability of the prospects and most important ensure clarity and qualification of the opportunities.

Qualifications

Education and Professional Qualifications

  • Masters, MBA level desired. A combination of academic Qualifications in both Technical and Business subjects is a plus.

Languages

  • Fluent or native English, Portuguese and Spanish are required.

  • French is a plus.

Experience:

  • 5+ years proven experience in the Border Automation market (including ABC Gates and Kiosks, and US CBP’s APC program)

  • Proven successful experience in Business development and sales in North and Latin Americas, and the Caribbean

  • Proven existing relationships with government institutions in the Americas, including Immigrations and Border Security agencies

  • Sales record with both private (airport), and public (national, regional government agencies), customers

  • Sales of complex and large deals, including financial structuring, negotiations and closing.

  • Revenue Growth and business development

  • Customer service experience when dealing with large number of accounts

  • Large experience in managing sales for small to medium accounts

  • Experience in facilitating and participating in account development plans

  • Client relationship at middle management level.

Knowledge and Skills:

  • Very good understanding of Government, Border Management, Airport and Airline business

  • Strong knowledge of regional Border Management dynamics and of Border Automation initiatives

  • Familiar with the differences in business models of client's competitors

  • Knowledgeable of emerging business trends in Border Management

  • Good understanding of Client's business and how offerings complement each other to create a winning value proposition to address client needs

  • Very strong knowledge and experience with Border Automation products

  • Good knowledge of using sales processes and opportunity management

  • Good understanding of major components of financial management

  • Takes a proactive approach to identifying new business opportunities

  • Is comfortable with networking and cold calling to find new prospects

  • Priorities on prospecting to expand customer base for new opportunities

  • Continually looks to meet new people as a way to expand contact base.

Profession Competencies

  • Negotiation

  • Relationship Management

  • Account Development Planning

  • Commercial Acumen

  • Consultative Selling

  • Sales Process

  • Core Competencies

  • Adhering to Principles & Values

  • Creating & Innovating

  • Customer Focus

  • Results Orientation

  • Teamwork

  • Communication

  • Impact & Influence

  • Leading Execution

 

Duration: 12 months + or full time

Rate: Please quote expected salary or day rate

Client will consider freelance or full time employees for this role.

LinkedIn:  www.linkedin.com/in/EmmaCrawford

Ref: S1-A-BDM

Experience:

  • 5+ years proven experience in the Border Automation market (including ABC Gates and Kiosks, and US CBP’s APC program)

  • Proven successful experience in Business development and sales in North and Latin Americas, and the Caribbean

  • Proven existing relationships with government institutions in the Americas, including Immigrations and Border Security agencies

  • Sales record with both private (airport), and public (national, regional government agencies), customers

  • Sales of complex and large deals, including financial structuring, negotiations and closing.

  • Revenue Growth and business development

  • Customer service experience when dealing with large number of accounts

  • Large experience in managing sales for small to medium accounts

  • Experience in facilitating and participating in account development plans

  • Client relationship at middle management level.

Knowledge and Skills:

  • Very good understanding of Government, Border Management, Airport and Airline business

  • Strong knowledge of regional Border Management dynamics and of Border Automation initiatives

  • Familiar with the differences in business models of client's competitors

  • Knowledgeable of emerging business trends in Border Management

  • Good understanding of Client's business and how offerings complement each other to create a winning value proposition to address client needs

  • Very strong knowledge and experience with Border Automation products

  • Good knowledge of using sales processes and opportunity management

  • Good understanding of major components of financial management

  • Takes a proactive approach to identifying new business opportunities

  • Is comfortable with networking and cold calling to find new prospects

  • Priorities on prospecting to expand customer base for new opportunities

  • Continually looks to meet new people as a way to expand contact base.

Profession Competencies

  • Negotiation

  • Relationship Management

  • Account Development Planning

  • Commercial Acumen

  • Consultative Selling

  • Sales Process

  • Core Competencies

  • Adhering to Principles & Values

  • Creating & Innovating

  • Customer Focus

  • Results Orientation

  • Teamwork

  • Communication

  • Impact & Influence

  • Leading Execution

 

Duration: 12 months + or full time

Rate: Please quote expected salary or day rate

Client will consider freelance or full time employees for this role.

LinkedIn:  www.linkedin.com/in/EmmaCrawford

Ref: S1-A-BDM

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