Senior Functional Analyst - Canada (YUL)

AIR TRANSPORT: Responsible for gathering, managing and analyzing requirements to design new application changes for own areas of responsibility ensuring sufficient effort is made to promote "vanilla" functionality.Assists in and takes ownership of estimates developed by less experienced staff and/or offshore providers.Coordinates the delivery, testing and support of application changes related to own area of responsibility.

Responsible for ensuring quality solutions are delivered to business users on time and budget.

Contributes to the development of application and process best practices and, using a consultative approach, gets buy-in from all stakeholders.

Key Responsibilities:

Analyse and document customer requirements and business process in collaboration with product owners
Perform functional gap analysis with respect to standard product offerings
Prepare functional specifications for Software Development team
Collaborate with development teams to determine effort, feasibility, scheduling, etc.
Define with the internal customers exit criteria and participate to user acceptance testing
In collaboration with QA analysts, develop and execute Test Cases
Provide technical hands-on expertise where needed
Where appropriate, provide guidance to the Project Manager and/or Development Manager in the development of solutions that create innovation and have a beneficial outcome to the product or application
Ensure all risks and issues that affect the project are raised following set processes and are actioned appropriately
Escalate risks and issues that pose a significant impact to deliverables.

Education:

University degree or equivalent preferably in Computer Science or similar.

Knowledge & Skills:

Excellent interpersonal skills
Demonstrated ability to work effectively in diverse groups at various levels of the organisation
Excellent written and verbal communication skills in English and French
Ability to work independently
Knowledge of Microsoft technologies such as .Net framework, TFS and SQL is an asset.

Experience