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Solution Consultant / Business Analyst, (Airport Resource Management Systems), Denmark (CPH)

AIRPORT: The role will be to participate in global teams delivering Airport Resource Management Systems to customers, providing ways to improve the customer's business and processes by effectively applying our applications. The successful candidate will act as a consultant, orchestrating and performing the successful delivery of projects.

Key Responsibilities:

  • Analyze customer requirements and needs, and bridge this to the solutions

  • Provide expert consultancy and advice to customers

  • Set up and configure the software according to business needs and technical requirements

  • Conduct user acceptance testing

  • Conduct workshops and train end-users

  • Produce functional and technical specifications for development department

  • Investigate operational problems, identify causes and support the testing and implementation of corrections

  • Provide expert product support to the sales force.

Education:

University Degree in IT or engineering.

Experience:

  • Min. 2 years of experience in business analysis and consulting

  • Experience with implementing software solutions at customers

  • Aviation business knowledge is an advantage, but not required.

Knowledge & Skills:

  • Customer focused

  • Strong problem and conflict management skills

  • Demonstrated ability to work effectively in diverse groups at various levels of the organization

  • Business process understanding and software configuration

  • Solid technical understanding and experience

  • MS SQL and Windows Server experience is desirable

  • JIRA and Confluence experience is desirable

  • Excellent written and verbal communication skills in English

  • Additional language skills are desirable

  • Ability to work independently

  • Willingness to travel approx. 7 days/month.

Duration: 12 months + or full time.

Rate: Please quote expected salary or day rate.

Client will consider freelance or full time employees for this role.

Email: Emma@which-consulting.com

LinkedIn: www.linkedin.com/in/EmmaCrawford

Ref: S1-A-BA-RMS

#Airport #Business #Analyst #Resource #Management #Systems #CPH #Denmark