Obi Mbanuzuo

Consulting Associate

Obi is a highly experienced Airline executive who has more than 19 years of hands-on experience in strategic planning, business unit development, project and product management, and customer service.

With strong technical and business qualifications and an impressive track record, Obi has led diverse teams of professionals to new levels of success in a variety of highly competitive industries, cutting-edge markets, and fast-paced environments.

He has a proven ability to successfully analyse an organization's critical business requirements, identify deficiencies and potential opportunities, and develop innovative and cost-effective solutions for enhancing competitiveness, increasing revenues, and improving customer service offerings.

 

Obi’s expertise includes Domestic and Global Sales, Key Client Retention, Customer Service, Business Development, Customer Relationship Management, Project Management, Fleet & Network Planning, Product Development and Training and Teambuilding.

 

Most recently he has been working as the Chief Operating Officer for Dana Airlines, managing their day-to-day operations with a focus on strategic, tactical and short term operations management.
He is also responsible for the development, design, operation, and improvement of the systems that create and deliver Dana Air's services and involved in coordinating activities in various departments including Technical Services, Ground Services and Operations Control Centre and Flight Operations.

 

Obi has also been involved in an airline start-up. The project involved launching a full service airline within a very short time scale. This included: finding and attracting institutional investors, recruiting and training staff, AOC. He led the set-up of the revenue management function including system selection, staff selection and training from start-up till launch.

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