Michael is a delivery focused and financially aware Programme / Project Management professional, with in excess of 25 years' experience consistently delivering project success and business value.    

 

He has experience and skills in start-up / managing a number of enterprise and high value project organisations including client engagement and supporting governance.

Michael has delivered large, complex projects and has successfully taken ownership and delivered failing projects.    

 

Recently Mike headed up and implemented the NCR PMO and was responsible for the delivery of IT and Telecommunications systems for the Greenfield design and build of both Muscat and Salalah airports.

 

He was also the Project Director for SITA in Qatar for the Government Solutions Line with the overall responsibility for the successful delivery of the Qatar Project.

 

Programmes to date have included business transformation, software development and large network infrastructures, within global telecoms local government, and the aviation and transportation industry. Operational experience includes start-up, outsourcing and Vendor supplier management. Pro-active approach to engage and support stakeholders / project managers, on best-practice governance processes and project management tools, to maximise ROI.

 

Previous achievements include Programme Manager for SITA managing a number of Vendor suppliers delivering network infrastructure systems and bespoke software development for the specialist systems to Terminal 2 Dublin Airport. Systems include: LAN (including Masterclock), WLAN, IPT, DAS-C, DAS-R, ACS, CCTV, Security Search, OCC, CBP-BILS, ICISS and EDS.

 

For BAA he delivered design and business customer acceptance of the systems integration tests (PAX and BAGS stripe). Business sign off of scope and quality expectations, Actual prioritisation and delivery of the testing activity utilising ITIL principles. Definition of KPIs and subsequent analysis and reporting against baseline. Reported to head of SIT BAA.

 

His specialties are PMO Set up and management at corporate / Enterprise / Program level, Director of Projects, strategic leadership, Strategic review of portfolio of projects risk vs revenue, Supplier Negotiation, Commercial and strategic process review and definition, ISO compliance, Quality and process governance and KPI definition and reporting.

Mike Ralph

Consulting Associate

a Which Consulting Ltd service