Joe Eapen

Consulting Associate

Joe is a dedicated Airline Consultant with over 18 years of experience in the field of Airline Ground Operations and Flight/Cargo Operations including passenger, baggage, cargo, ramp handling and ticketing.

Joe handles multiple tasks from conception to completion, ensuring that staff and customers are provided with the highest level of service in accordance with the company standards.


During his career Joe worked as a Duty Manager Ground Operations-Airport Services for Wataniya Airways where he was the principle team member for the successful IOSA Audit (accountable) of Wataniya Airways Ground Operations Department, with NIL Findings, the launch and integration of 14 new stations, including formation of KWI as hub and the recruitment, management and development of outstation airport managers.

Joe was also the Airport Manager for Kingfisher Airlines and as the Duty Manager at Air India as well as the Reservations and Sales Officer for Lufthansa Airlines.


Joe has the ability to ensure that Airport Operations run smoothly, in a cost effective manner, confirming to safety and security requirements.

He can lead, motivate and create an enjoyable working environment that creates changes and openness within the team; Creating excellent teamwork, a sense of commitment, reliability and accountability; Establishing development and succession plans to enrich the team performance.


Joe is a confident, skilled and effective organizer with excellent communication skills, both written and oral.