Gloria is a senior Business Analyst and Project Manager with over 18 years experience in the Air Transport and Travel industry. She has excellent multinational and multicultural experience and has worked with Avianca in Colombia, Mexicana in Mexico, Travel Security in Chile, Aviatur in Colombia and Tije in Uruguay.
Her expertise includes Creating and Following proposals, Public Relations, Customer Support, Obtaining, Developing and Retaining Clients, Customer Service, Planning and Fulfilment of Budgets and Goals.
She also has experience of Gathering requirements, Designing Customized Solutions, Creating documents for internal and external usage and Presenting team work and processes.
Recently Gloria has been working as a Project Manager for Onzonetravel where her roles included leading the project team, planning, executing and closing any projects, Reporting to the stakeholders and sponsors on progress, risks, inconvenience and solutions related to the projects, Managing communication, Creating and Controlling project budget and ensuring the accountability of the projects.
Gloria also worked for Amadeus for 11 years where she gained valuable insight into the Airline Sales process including Commercial negotiations and fulfilment including 16 pre-sales IT projects (proposals and feasibility studies).
She has strong leadership qualities and good interpersonal and communication and judgment skills.
Gloria has a BSc in Computer Information Systems.