Airline Project Manager

  • IT professional with over 14 years of versatile experience

  • Strong focus on IT solution, service deliveries, operational integration and transformation

  • Expertise includes management of IT e2e Project/Service delivery, Matrix teams - onsite/offshore resources, Prince 2 Project Management Insurance, Travel/ Loyalty - Web/online, eCommerce, retail application and customer services

  • Solid experience of working within large outsourced organisations with cross location, multi stakeholders' Matrix management as well as leading virtual teams and managed service initiatives adhering Agile, Prince2, PMP

  • Recently worked as a Project Manager for large airline, analysing projects following Agile/Scrum, Waterfall methodology to identify group level operational integration and service delivery requirements

  • Managed a large release from Service Delivery Assurance and Group Operational Integration perspective, with Loyalty Programme, committed to build common customer benefits platform to straighten effective CRM across the client group

  • The projects environments were N-tier environments (Web based- Java/XML/ASP- MS CRM, middleware-ESB, JRules, backend-Web logic, Oracle-9i, JDBC-OCI, Wiki/SharePoint/, JIRA), MS Project 2010 /Visio/Office

  • UK citizen who has worked throughout Europe

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